Expert report
Expert report for rigid coverings and substrates (EN ISO/IEC 17024 certified)
Service Description
Are you experiencing problems with your project and can't find a solution? We support you with expert advice in the form of a neutral condition report, a target/actual comparison of the current technical status, or a professional assessment (private expert opinion) on all aspects of rigid floor coverings and substrates – from the initial technical examination to the answers to all technical questions. Professional assessments for rigid floor coverings & substrates: Whether ceramic coverings, natural stone, mosaics, seamless coverings (troweled/mineral surfaces) or synthetic resin coatings and their substrates: We systematically analyze damage, defects, and deviations – always in conjunction with the specific substrate (e.g., concrete, cement/calcium sulfate screed, heated screed, existing covering, waterproofing systems) and the required specifications. Procedure & Content: - Initial consultation with the client to determine the desired scope of work. - Initial on-site assessment of the situation and the starting point (structure, use, construction process, interfaces) A fee of CHF 150.- will be charged for the initial consultation and on-site assessment. If a further expert assessment is commissioned, this fee will be credited. Further services as per the offer: Targeted building measurements depending on the specific issues (e.g., moisture/climate, evenness, adhesion/bonding, layer structure – as far as possible on-site) Root cause analysis and comprehensible evaluation based on recognized engineering standards Written report including photo documentation and measurement logs, with any specific recommendations for action (immediate measures, remediation options, risk assessment, next steps) Optional: Support during defect rectification and follow-up inspections
Termiverschiebung
Cancellation Policy and Conditions (Art. 97 et seq. of the Swiss Code of Obligations) Cancellation and Rebooking Appointment bookings for viewings, consultations, and services can be canceled or rebooked free of charge by the client up to 24 hours before the agreed start date. The cancellation or rebooking must be made in text form (email, SMS, in writing) or by telephone. The time of receipt by 4BM Blickenstorfer is decisive. Cancellations after the deadline If the cancellation is made less than 24 hours before the start date of the appointment or if the client does not appear for the appointment ("no-show"), 4BM Blickenstorfer reserves the right to charge a flat-rate cancellation fee of CHF 150. Any material or travel costs already incurred will be charged separately. Obligations of the Client The client is obligated to keep the agreed appointment or to cancel/rebook in a timely manner. In the event of repeated last-minute cancellations or no-shows, 4BM Blickenstorfer reserves the right to only accept further bookings against advance payment. Legal Basis These regulations are based on the provisions of the Swiss Code of Obligations, in particular Articles 97 et seq. of the Swiss Code of Obligations (OR) (liability for non-performance). Thank you for your understanding.
Kontakangaben
+41 32 341 09 42
info@4bm.ch
Bassbeltweg 13C, Pieterlen, Switzerland